Does Outlook (Microsoft) Work in China?

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Outlook email generally works in China but with performance issues. Microsoft operates a separate China version through 21Vianet.

Last updated: January 15, 2026
Applies to: Tourists & residents

What happens if you try to use Outlook (Microsoft) in China

Outlook can connect but may be slow. Email sends and receives with delays. Web access can be unreliable.

What works

  • Sending and receiving email (with delays)
  • Outlook desktop app (better than web)
  • Microsoft 365 China version

What doesn't work

  • Consistent fast performance
  • Some Microsoft 365 integrations
  • Web version reliability

Best alternatives in China

1

QQ Mail

Reliable Chinese email service.

Do you need a VPN?

No VPN needed

Outlook does not require a VPN but using one may improve performance by routing through better servers.

Common mistakes to avoid

  • Expecting the same performance as outside China.
  • Relying on Outlook web when the desktop app is more reliable.

Frequently asked questions

Is Outlook blocked in China?
Outlook is not blocked but operates with reduced performance. Microsoft has a separate China version operated by 21Vianet.
Should I use Gmail or Outlook in China?
Outlook is the better choice since Gmail is completely blocked while Outlook generally works.

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